TrueLogic Online Solutions Inc.

Duties and Responsibilities:

• Monitor attendance and Leave requests
• Track leaves and make sure that Operations is within staffing commitments
• Point of initial approval for leave requests based on operational staffing requirements
• Redeploy and schedule projects through the use of Collaborative software
• Provide timely and regular feedback to supervisors and managers regarding gaps in productivity
• Report gaps and irregularities to the Operations Manager
• Create manpower requisition recommendations based on historical trends
• Proactively provide overtime and holiday recommendations based on operational productivity targets
• Schedule training
• Create accurate reports for Operations regarding staffing, attendance, and efficiency
• Create projected manpower requirements
• Perform gap analysis, intervention and coaching of staff regarding attendance and productivity related issues
• Perform other tasks that may be assigned.

Knowledge and Skills Requirements:

• Expert spreadsheet capabilities
• Proven experience at manpower forecasting
• Must have proven analytical skills
• Ability to communicate across all employment levels (staff or managers)
• Excellent communication skills
• Strong organizational skills, attention to details, critical thinking and learning abilities
• Excellent presentation skills with confidence presenting findings, analysis and information.
• Background with e-commerce is an advantage
• An understanding of Online marketing is an advantage
• Familiarity with web development is an advantage

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