TrueLogic’s Cancellation Procedure aligns the different departments involved in the engagement, execution, and subsequent termination of subscription services for the company’s clients.

TrueLogic believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Under this policy:

  • Cancellations may be requested only within the 10 day window prior to the launch of a campaign.
  • The Client agrees that no refund shall be given arising from cancellations requested after the launch date.
  • Cessation of work for Project websites may be requested, and the remaining work may be allocated to another Project URL.